Need help with MacroClic?
Email support@macroclicai.com and we'll get back to you within 24-48 hours. If you're signed in, you can also submit a ticket and track its status from Settings → Support in the app.
Common questions
How do I cancel my subscription?
MacroClic subscriptions are billed and managed through your Apple ID, not in the app. On your iPhone or iPad, go to Settings → [your name] → Subscriptions, select MacroClic Ai, and choose Cancel Subscription. You'll keep Premium access until the end of the current billing period.
How do I delete my account?
Open the app, go to Settings → Account → Delete account. This permanently removes your profile, meals, water logs, weight history, scan usage, and challenge memberships. You can also use the account deletion page if you can't sign in.
How do I restore a purchase on a new device?
In the app, go to Settings → Account → Restore purchases. Purchases restore automatically based on the Apple ID you're signed into on this device.
See also: Privacy Policy · Terms of Service